Politique de confidentialité
PRIVACY POLICY
Updated on 23 May 2021
1. Parties and Purpose
Oneo Solutions SRL (hereinafter "MyOneo.com" or the "Data Controller")
Chaussée de Wavre 1440, 1160 Brussels
ECB / VAT: BE0750.480.090
Mail: [email protected]
Telephone: +32472842211
MyOneo.com has drawn up this Privacy Policy with the aim of providing transparent information to the Users of the website hosted at the following address: www.myoneo.com, (hereinafter the "Site"), on the manner in which personal data is collected and processed by MyOneo.com.
The term "User" refers to any user, i.e. any natural or legal person, who visits or interacts in any way with the Site.
In this respect, MyOneo.com determines all the technical, legal and organisational means and purposes of processing users' personal data. To this end, MyOneo.com undertakes to take all necessary measures to ensure that the processing of personal data complies with the Law of 30 July 2018 on the protection of individuals with regard to the processing of personal data (hereinafter, "the Law") and the European Regulation of 26 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter, "the Regulation").
MyOneo.com is free to choose any natural or legal person who processes users' personal data at its request and on its behalf (hereinafter the "Processor"). Where applicable, MyOneo.com undertakes to select a Processor offering sufficient guarantees regarding the technical and organisational security measures for the processing of personal data, in accordance with the Law and the Regulation.
2. Processing of personal data
Use of the Site by Users may result in the communication of personal data. The processing of such data by MyOneo.com, in its capacity as Data Controller, or by service providers acting in the name and on behalf of MyOneo.com, shall comply with the Law and the Regulation.
Personal data shall be processed by MyOneo.com, in accordance with the purposes set out below, via
An automated procedure or via email
3. Purpose of processing personal data
In accordance with Article 13 of the Regulation, the purposes of processing personal data are communicated to the User and are as follows
1. to ensure the execution of the services offered and agreed upon on the Site;
2. to monitor the performance of the services offered
3. to carry out marketing activities and promotional information after prior consent from the User and until such consent is revoked, for example the sending of promotions on the products and services of the Data Controller
4. to answer the User's questions;
5. to carry out statistics in order to improve the Website, the services offered and the internal organisation of its operation
6. to improve the quality of the Website and the products and/or services offered by the Data Controller
7. to enable better identification of the User's interests.
4. Personal data likely to be processed
When visiting and using the Site, the User consents to MyOneo.com collecting and processing the following personal data in accordance with the methods and principles described in this Privacy Policy
1. Information provided by Users for contractual purposes and to enable the proper performance of mutual obligations, i.e. surname, first name, address, IBAN number and bank details, etc.; and more generally, any information voluntarily provided by the User;
2. Information from Users by filling in forms or by contacting by telephone, e-mail or other means, for example the name, address, e-mail address and telephone number of Users.
3. With respect to each User's visit to the Site, the information automatically collected is;
a. IP address, browser type and model, time zone, operating system;
b. all information concerning the pages that the User has consulted on the Site, including the URL,...
5. Consent
By accessing and using the Site, the User declares that he/she is aware of and gives his/her free, specific, informed and unequivocal consent to the processing of his/her personal data. This agreement relates to the content of this Privacy Policy.
Consent is given by the positive act by which the User has ticked the box offering the Privacy Policy as a hyperlink. This consent is an essential condition for carrying out certain operations on the Site or for enabling the User to enter into a contractual relationship with MyOneo.com. Any contract between MyOneo.com and a user concerning the services and goods offered on the Site is subject to the user's acceptance of the Privacy Policy.
The User consents to the Data Controller processing and collecting, in accordance with the terms and principles set out in this Privacy Policy, the personal data that the User communicates on the Site or in connection with the services offered by MyOneo.com, for the purposes indicated above.
The User has the right to withdraw his consent at any time. Withdrawal of consent does not compromise the lawfulness of processing based on the consent previously given.
6. Duration of storage of Users' personal data
In accordance with Article 13 §2 of the Regulation and the Law, the Data Controller shall keep personal data only for as long as is reasonably necessary for the purposes for which they are processed.
This period is in any case less than : 5 years
7. Recipients of data and disclosure to third parties
Personal data may be transmitted to MyOneo.com's employees, collaborators, subcontractors or suppliers who offer adequate data security guarantees and who collaborate with MyOneo.com in the context of marketing products or providing services. They act under the direct authority of MyOneo.com, and are in particular responsible for collecting, processing or subcontracting such data.
In all cases, the recipients of the data and those to whom the data has been disclosed shall comply with the contents of this Privacy Policy. MyOneo.com ensures that they will process such data only for the purposes intended, in a discreet and secure manner.
In the event that the data is disclosed to third parties for direct marketing or prospecting purposes, the user shall be informed in advance so that he/she may express his/her consent to the use of such personal data.
8. Users' rights
At any time, the User may exercise his/her rights by sending a message by e-mail to the following address: [email protected], or a letter by post addressed, enclosing a copy of his/her identity card to the following address Chaussée de Wavre 1440, 1160 Brussels
a. Right of access
In accordance with Article 15 of the Regulation, MyOneo.com guarantees the User the right of access to his personal data. The User has the right to obtain access to said personal data and the following information
the purposes of the processing ;
the categories of personal data concerned;
the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients who are established in third countries or international organisations;
where possible, the period for which the personal data are to be kept or, where this is not possible, the criteria used to determine that period
the existence of automated decision-making, including profiling, as referred to in Article 22(1) and (4) of the Regulation, and, at least in such cases, relevant information concerning the underlying logic and the significance and expected consequences of such processing for the data subject
The Controller may require payment of a reasonable fee based on administrative costs for any additional copies requested by the User.
Where the User makes such a request electronically (e.g. via the e-mail address), the information will be provided in a commonly used electronic form, unless the User requests otherwise.
The User will be provided with a copy of his or her data no later than one month after receipt of the request.
b. Right of rectification
MyOneo.com guarantees the user the right to rectify and delete personal data.
In accordance with Article 16 of the Regulation, incorrect, inaccurate or irrelevant data may be corrected or deleted at any time. The user shall first make the necessary changes himself/herself from his/her user/other account, unless these cannot be made independently, in which case the request can be made to MyOneo.com.
In accordance with Article 19 of the Regulation, the Controller shall notify each recipient to whom personal data have been disclosed of any rectification of the personal data, unless such disclosure proves impossible or would require disproportionate effort. The controller shall provide the data subject with information about such recipients on request.
c. Right to erasure
The User has the right to obtain the erasure of his/her personal data as soon as possible in the cases listed in Article 17 of the Regulation.
Where the Controller has made the personal data public and is required to erase them pursuant to the preceding paragraph, the Controller shall, taking into account the available technology and the costs of implementation, take reasonable steps, including technical steps, to inform the other controllers processing such personal data that the data subject has requested the erasure by such controllers of any link to, or any copy or reproduction of, such personal data.
The two preceding paragraphs shall not apply to the extent that such processing is necessary
to exercise the right to freedom of expression and information;
to comply with a legal obligation which requires processing under Union law or the law of the Member State to which the controller is subject, or to carry out a task carried out in the public interest or in the exercise of official authority vested in the controller
for the establishment, exercise or defence of legal claims.
In accordance with Article 19 of the Regulation, the controller shall notify each recipient to whom personal data have been disclosed of any erasure of personal data or restriction of processing, unless such disclosure proves impossible or would require disproportionate effort. The controller shall provide the data subject with information about such recipients on request.
d. Right to restrict processing
The User has the right to obtain the restriction of the processing of his/her personal data in the cases listed in Article 19 of the Regulation.
In accordance with Article 19 of the Regulation, the Controller shall notify each recipient to whom personal data have been disclosed of any restriction on processing, unless such disclosure proves impossible or would require disproportionate effort. The controller shall provide the data subject with information about such recipients on request.
e. Right to data portability
In accordance with Article 20 of the Regulation, Users have the right to receive from MyOneo.com personal data concerning them in a structured, commonly used and machine-readable format. Users have the right to transmit such data to another data controller without MyOneo.com hindering this in the cases provided for by the Regulation.
When the User exercises the right to data portability pursuant to the preceding paragraph, he or she has the right to have personal data transmitted directly from one data controller to another, where technically possible.
The exercise of the right to data portability is without prejudice to the right to erasure. This right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
The right to data portability shall not affect the rights and freedoms of third parties.
f. Right to object and automated individual decision making
The User has the right to object to the processing of his personal data at any time due to his particular situation, including the automation of data by MyOneo.com. In accordance with Article 21 of the Regulation, MyOneo.com shall no longer process personal data unless there are compelling legitimate grounds for the processing that override the interests and rights and freedoms of the User, or for the establishment, exercise or defence of legal claims.
Where personal data are processed for the purpose of canvassing, the User shall have the right to object at any time to the processing of personal data concerning him or her for such canvassing purposes, including profiling insofar as it is related to such canvassing.
Where the data subject objects to the processing for canvassing purposes, the personal data shall no longer be processed for such purposes.
g. Right of complaint
The User has the right to lodge a complaint regarding the processing of his personal data by MyOneo.com with the Data Protection Authority, which is competent for the Belgian territory. More information can be found on the website: https://www.autoriteprotectiondonnees.be.
Complaints can be submitted to the following addresses:
Data Protection Authority
Rue de la Presse 35, 1000 Brussels
Phone + 32 2 274 48 00
Fax: + 32 2 274 48 35
E-mail: [email protected]
The User may also lodge a complaint with the court of first instance of his/her place of residence.
9. Limitation of liability of the data controller
The website may contain links to other websites owned by third parties not related to MyOneo.com. MyOneo.com is not responsible for the content of these sites or their compliance with the Law and the Regulations.
The holder of parental authority must give his or her express consent for a minor under the age of 16 to disclose personal information or data on the website. MyOneo.com strongly advises persons exercising parental authority over minors to promote responsible and secure use of the Internet. The data controller cannot be held responsible for collecting and processing personal data from minors under the age of 16 whose consent is not effectively covered by that of their legal parents or for incorrect data - in particular regarding age - entered by minors. Under no circumstances shall personal data be processed by the Data Controller if the User specifies that he/she is under 16 years of age.
MyOneo.com shall not be liable for the loss, corruption or theft of personal data caused in particular by the presence of viruses or following computer attacks.
10. Security
The Data Controller implements organisational and technical measures to guarantee an appropriate level of security for the processing and collection of data. These security measures depend on the costs of implementation with regard to the nature, context and purposes of the processing of personal data.
The Data Controller uses standard encryption technologies within the IT sector when transferring or collecting data on the Site.
11. Changes to the Privacy Policy
MyOneo.com reserves the right to modify this Privacy Policy in order to comply with legal obligations in this area. The user is therefore invited to consult the Privacy Policy regularly in order to take note of any changes and adaptations. Any such changes will be posted on the Site or sent by email for enforceability.
12. Applicable law and jurisdiction
This Privacy Policy is governed exclusively by Belgian law. Any dispute shall be brought before the courts of the judicial district of the registered office of MyOneo.com.
13. Contact
For any questions or complaints relating to this Privacy Policy, the User may contact the Data Controller via the following address: [email protected]